Z Baj believes gaming should be an enjoyable form of entertainment — not a source of stress or anxiety. By upholding our responsible gaming policy, we ensure that every player can enjoy gaming in a healthy and controlled way.
When Gaming Feels Like a Problem — We're Here for You
Need Help? If gaming is becoming a problem, contact our support team right away: [email protected] — We help for free, with no judgment.
Z BajResponsible gaming at -is not an obligation — it comes straight from the heart. We know that millions of Bangladeshi families use our platform, and we believe it is our responsibility to keep gaming healthy and in check.
Responsible gaming means knowing when to play, how much to play, and when to stop. When gaming stays enjoyable and doesn't create financial or emotional stress — that's healthy gaming. Z Baj wants every session to be enjoyable, not frustrating.
Online gaming carries a real risk — it can develop into an addiction. This is especially true when someone keeps playing to chase losses, or when gaming starts to affect family life and work. Recognising these signs early and taking timely action is crucial.
Z Baj offers a range of voluntary tools — including bet limits, weekly loss limits, Self-Exclusion, and a Cooling-Off Period. All tools are free to activate at any time and will have no negative impact on your account.
Remember — a gaming problem is not a sign of weakness. It can happen to anyone, and with the right support, it can be overcome. Z Baj's Responsible Gaming team is always by your side.
These tools are in your hands — activate them whenever you choose
Set your own daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; requests to raise it require a 7-day waiting period.
Decide in advance the maximum amount you're willing to lose within a given period. Once that limit is reached, Z Baj will automatically stop your session.
Set a limit on how long you play in a single session. When your time is up, you'll receive an alert and a pop-up notification. Taking breaks is smart gaming.
Suspend your account for 1 to 30 days. During this period, logging in or playing is not possible. Sometimes a short break is the best solution.
Close your account for a fixed period of 6 months to 5 years. Once active, this cannot be reversed by anyone until the period expires.
Pop-up reminders every 30, 60, or 90 minutes — showing how long you've played and how much you've won or lost. Stay grounded in reality.
If you recognize any of these signs in your own life, act before it's too late
Chasing losses by placing bigger bets to recover what you've lost — this is the most dangerous pattern.
Constantly thinking about gaming — at work, in bed, or during family time — is an early warning sign of addiction.
Hiding your gaming habits from family or friends, or lying about them — this strains relationships.
Telling yourself "just one more round" while hours slip by — and finding you simply can't stop.
Gaming is making it difficult to cover household expenses, repay debts, or handle emergencies.
Feeling restless, irritable, or low whenever you're unable to play.
Set Up Your Gaming Controls in Just a Few Minutes
Log in to Z Baj and click your profile icon in the top-right corner.
From the profile menu, select the "Responsible Gaming" option.
Deposit Limit, Loss Limit, Session Time, or Self-Exclusion — choose the tool that works for you.
Specify the limit amount and how long you want it to remain in effect.
Once saved, limits take effect immediately. A confirmation will be sent to your email.
Support Assistance: If you'd rather not set limits yourself, email [email protected] or reach out via Live Chat — our team will apply the restrictions on your behalf, completely confidentially.
Answer a quick question to see whether your gaming is still under control
Has gaming caused any financial or family problems for you in the past month?
Only spend on gaming what you can afford to lose without it affecting your life
Use the slider to set the percentage of your monthly income you're comfortable spending on gaming. Experts recommend keeping gaming within 2–5% of your entertainment budget.
Suggested Monthly Gaming Budget
Playing beyond this amount may put you at risk
Set your own daily, weekly, or monthly deposit cap. Once a limit is applied, it takes effect immediately. Lowering your limit is also instant — but increasing it requires a 7-day waiting period, which helps prevent impulsive decisions.
Once you exceed a set loss threshold, Z Baj will automatically stop you from continuing to play. This is highly effective at breaking the "just one more try" mindset and helping you step out of the cycle of chasing losses.
Sometimes a few days away is all it takes. Deactivate your account for 1 to 30 days — no playing, no deposits during that time. Your account reactivates automatically once the period ends.
If you feel you need a longer break, Self-Exclusion is the right choice. Your account will be fully suspended for anywhere between 6 months and 5 years. During this period, Z Baj will not send any promotional emails or contact you in any way. The exclusion cannot be reversed early — and that's exactly what makes this tool so effective.
Dealing with a gaming problem alone is tough. Z Baj's Responsible Gaming team is available 24/7, 7 days a week — ready to listen. No judgment, complete confidentiality.
Asking for Help Takes Courage — It's Not a Weakness
Set your limits, stick to your budget, and make time for the people who matter. Let gaming at Z Baj be a fun and enjoyable part of your entertainment — nothing more.